Configuration

Configure contact channels and appearance

Enable the channels you monitor, enter destinations and choose their order.

Platform
WordPress plugin (PHP)
WordPress
5.8 or newer, as declared by the plugin
PHP
7.4 or newer, as declared by the plugin
JavaScript
Vanilla JavaScript front end
Technology
CSS

Set destinations

Open Floaty → Channels. A channel needs both its enabled setting and a contact detail before it can appear.

Channel Detail to enter
WhatsApp Country-code number using digits only, without +, spaces or dashes.
Call / SMS Your intended phone number, including country code.
Email The email address to receive messages. Its message field supplies the subject.
Messenger Facebook Page username or ID.
Telegram / Instagram Username without the @ prefix.
Viber Country-code number using digits only.
Custom link The full intended URL, such as your booking or contact page.

Supported channels have optional pre-filled messages; email uses a subject. Keep any template free of private customer information because contact links can be handled by another application or service.

Save and test

Set clear labels, drag channel cards into the desired order and select Save Changes. Test every resulting link on a phone and desktop. Third-party services may require their own app, account or sign-in.

Use Appearance to change the layout and position. The appearance guide explains greeting, size and animation controls.

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