Product guides

Documentation

Installation, configuration and everyday use of Floaty – Floating Chat & Contact Buttons. Choose a section or search the published guides.

Platform
WordPress plugin (PHP)
WordPress
5.8 or newer, as declared by the plugin
PHP
7.4 or newer, as declared by the plugin
JavaScript
Vanilla JavaScript front end
Technology
CSS

All product guides

13 guides
Getting started

Get started with Floaty

Choose how visitors should contact you and understand what the plugin provides.

Read guide
Installation

Check requirements and download Floaty

Prepare WordPress access, check declared requirements and download the correct ZIP.

Read guide
Installation

Install Floaty on WordPress

Upload the supplied ZIP, activate Floaty and enable your first contact channel.

Read guide
Configuration

Configure contact channels and appearance

Enable the channels you monitor, enter destinations and choose their order.

Read guide
Configuration

Set the layout, colours and greeting

Make the buttons readable without covering navigation, forms or consent controls.

Read guide
Configuration

Choose display rules and business hours

Control devices, pages, login visibility and the WordPress timezone used by schedules.

Read guide
Using the product

Test contact buttons as a visitor

Check destinations, pre-filled text and keyboard use before publishing the widget.

Read guide
Using the product

Open Floaty from another button

Use the supplied floaty-open class on a page element without adding custom scripts.

Read guide
Using the product

Review click counts and troubleshoot Floaty

Understand optional local totals, privacy behaviour and common counter issues.

Read guide
Maintenance

Back up and restore Floaty settings

Include the WordPress database and plugin files in your normal site backup.

Read guide
Maintenance

Update, disable or remove Floaty

Use a matching published package and preserve settings before deleting the plugin.

Read guide
Troubleshooting

Fix missing or misplaced contact buttons

Work through channel, display, schedule, theme and cache checks in order.

Read guide
Troubleshooting

Fix wrong destinations and missing click counts

Separate contact-app behaviour from plugin links and local analytics.

Read guide

Need help with Floaty – Floating Chat & Contact Buttons?

Tell us the product version and what you are trying to do. Keep passwords and private keys out of your message.

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