Product guides
Documentation
Installation, configuration and everyday use of Floaty – Floating Chat & Contact Buttons. Choose a section or search the published guides.
- Platform
- WordPress plugin (PHP)
- WordPress
- 5.8 or newer, as declared by the plugin
- PHP
- 7.4 or newer, as declared by the plugin
- JavaScript
- Vanilla JavaScript front end
- Technology
- CSS
All product guides
Get started with Floaty
Choose how visitors should contact you and understand what the plugin provides.
Read guide InstallationCheck requirements and download Floaty
Prepare WordPress access, check declared requirements and download the correct ZIP.
Read guide InstallationInstall Floaty on WordPress
Upload the supplied ZIP, activate Floaty and enable your first contact channel.
Read guide ConfigurationConfigure contact channels and appearance
Enable the channels you monitor, enter destinations and choose their order.
Read guide ConfigurationSet the layout, colours and greeting
Make the buttons readable without covering navigation, forms or consent controls.
Read guide ConfigurationChoose display rules and business hours
Control devices, pages, login visibility and the WordPress timezone used by schedules.
Read guide Using the productTest contact buttons as a visitor
Check destinations, pre-filled text and keyboard use before publishing the widget.
Read guide Using the productOpen Floaty from another button
Use the supplied floaty-open class on a page element without adding custom scripts.
Read guide Using the productReview click counts and troubleshoot Floaty
Understand optional local totals, privacy behaviour and common counter issues.
Read guide MaintenanceBack up and restore Floaty settings
Include the WordPress database and plugin files in your normal site backup.
Read guide MaintenanceUpdate, disable or remove Floaty
Use a matching published package and preserve settings before deleting the plugin.
Read guide TroubleshootingFix missing or misplaced contact buttons
Work through channel, display, schedule, theme and cache checks in order.
Read guide TroubleshootingFix wrong destinations and missing click counts
Separate contact-app behaviour from plugin links and local analytics.
Read guideNeed help with Floaty – Floating Chat & Contact Buttons?
Tell us the product version and what you are trying to do. Keep passwords and private keys out of your message.

