Using the product

Staff navigation, work queue and search

Use Business and System workspaces, resource-specific actions and permission-scoped search.

Platform
Laravel / PHP
Laravel
13
PHP
8.4
Database
Dedicated MySQL-compatible production database

Business workspace

Sign in through the configured staff address; its default is /admin/master/login. Overview highlights outstanding work. Work queue groups actionable operations, while Customers, Orders, Services, Domains, Invoices, Transactions and Support inbox open their own records. Promotions and Reports appear only with the corresponding permission. Earlier licensed releases use Payments, Offline payments and Marketing for the corresponding workflows. Select the affected resource before acting so the saved customer, seller, currency and provider remain visible.

Search accepts a short identifying phrase and groups permitted records. Business and System searches have different categories. A hidden navigation item may mean the staff account lacks permission; changing the URL does not grant it. Search is a locator, not a mechanism to edit or transfer a record.

System workspace

Configuration links to Business & billing, Offline payment methods, Branding & contact, Brands & storefronts, Currency, Contact & support, Country content & SEO, Maintenance, Form protection, Products & pricing, TLD prices & registrars, Email & templates, Support configuration, Staff & permissions, Appearance, Website hostnames and DNS zones. Provider connections are separated into Payment gateways, Hosting servers, Domain registrars and DNS providers. Install & maintain contains Modules & addons, System updates, Core updates & cron and Administration access. Earlier licensed releases retain Themes & appearance and a separate Addons entry; use the menu reference below for those labels.

Personal and protected work

Profile & password, Account security, Security activity and Preview storefronts belong to the signed-in staff member. Enrol MFA before normal staff work. Reconfirm your password when a protected action requests it. Provider-action dialogs validate permission and confirmation even if another staff member shared a link.

When a task is held

Open the record's exact hold reason. A paid invoice, healthy global heartbeat or successful connection test does not resolve a wrong resource mapping. Check the issuing brand, assigned provider, package, dates and durable operation history. An uncertain external action must be reconciled before another submission. See order activation and provider troubleshooting.

Staff menu directory

The reviewed newer-main navigation contains 47 menu labels across its System and Business workspaces. A link appears only when the installed release exposes its route and your staff account has the required permission. Enabled modules, release-specific capabilities and installation approval still apply; this directory does not grant access or make an unreleased feature available.

Current menu label Detailed guide
Configuration Open guide
Platform health Open guide
Renewals & automation Open guide
Business & billing Open guide
Offline payment methods Open guide
Branding & contact Open guide
Brands & storefronts Open guide
Currency Open guide
Contact & support Open guide
Country content & SEO Open guide
Maintenance Open guide
Form protection Open guide
Products & pricing Open guide
TLD prices & registrars Open guide
Email & templates Open guide
Support configuration Open guide
Staff & permissions Open guide
Appearance Open guide
Website hostnames Open guide
DNS zones Open guide
Payment gateways Open guide
Hosting servers Open guide
Domain registrars Open guide
DNS providers Open guide
Modules & addons Open guide
System updates Open guide
Core updates & cron Open guide
Administration access Open guide
Overview Open guide
Work queue Open guide
Customers Open guide
Orders Open guide
Promotions Open guide
Automation & renewals Open guide
Services Open guide
Domains Open guide
TLD pricing Open guide
Invoices Open guide
Transactions Open guide
Reports Open guide
Migration centre Open guide
Support inbox Open guide
Profile & password Open guide
Account security Open guide
Security activity Open guide
Preview storefronts Open guide
Help centre Open guide

Earlier licensed navigation

The earlier licensed 1.3.8 interface uses the following seven additional names. These are genuine labels from that implementation and are not current newer-main menu names. Follow the guide for the exact installed release; a documentation update does not update installed code.

Earlier licensed 1.3.8 label Newer reviewed-main navigation or release-specific limit
EmailaBiller licence Separate licence page in the earlier licensed implementation; no equivalent newer-main menu is asserted here.
Offline payments System → Offline payment methods configures methods; Business → Transactions reviews payment work.
Themes & appearance System → Appearance.
Addons System → Modules & addons covers installed extensions. The earlier premium Addons library requires its matching licensed implementation; do not assume that library exists in a newer-main installation.
Marketing Business → Promotions.
Payments Business → Transactions.
WHMCS migration review Business → Migration centre for the newer migration workflow.
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