Using the product
Documentation
Installation, configuration and everyday use of Desk. Choose a section or search the published guides.
- Platform
- PHP web application
- PHP
- 8.2 or newer
- MySQL / MariaDB
- Dedicated database
- Technology
- JavaScript
- Technology
- CSS
Using the product
Follow the main screens and everyday workflows.
Using the product
Open and follow a support request
Choose the right team, explain the issue and continue the same conversation.
Read guide Using the productPrepare a useful quotation brief
Give the team enough detail to scope the work and prepare an itemised proposal.
Read guide Using the productFind existing requests securely
Use the verified-email customer portal without sharing private tracking links.
Read guide Using the productPublish jobs and review applications
Create a vacancy, test the public form and manage candidates in the recruitment workspace.
Read guideNeed help with Desk?
Tell us the product version and what you are trying to do. Keep passwords and private keys out of your message.