Configuration
Documentation
Installation, configuration and everyday use of Desk. Choose a section or search the published guides.
- Platform
- PHP web application
- PHP
- 8.2 or newer
- MySQL / MariaDB
- Dedicated database
- Technology
- JavaScript
- Technology
- CSS
Configuration
Set up accounts, email and product preferences.
Configuration
Manage Desk staff and permissions
Create local users and check the access each role actually receives.
Read guide ConfigurationConfigure businesses, forms and routing
Make the correct country, business and service appear in support and quotation forms.
Read guide ConfigurationConfigure Desk SMTP and verify delivery
Set sender credentials, send a real test and review email logs.
Read guideNeed help with Desk?
Tell us the product version and what you are trying to do. Keep passwords and private keys out of your message.